How can you take customer service to the next level?
Just about every business intends to provide world-class customer service. And though many claim their customer service is exceptional, very few can back up that…
Just about every business intends to provide world-class customer service. And though many claim their customer service is exceptional, very few can back up that…
Like many businesses, yours may allow retirement plan participants to take out loans from their accounts. Such loans are governed by many IRS and Department…
In business, and in life, among the most important ways to manage risk is through insurance. For certain types of companies — particularly start-ups and…
Company retreats can cost enormous amounts of time and money. Are they worth it? Sometimes. Large-scale get-togethers can involve considerable out-of-pocket costs. And if the…
Most retirement plan sponsors are familiar with the plan testing that takes place around this time of year. With acronyms like ADP, ACP, HCEs, and…
If your company offers an Anthem medical plan that complies with health care reform law, you may notice that the name of the plan’s drug…
UPDATE 3/27/17: Despite days of intense negotiations and last-minute concessions to win over wavering GOP conservatives and moderates, House Republican leaders Friday failed to secure…
Earlier Anthem announced that they have agreed to provide a customized credit freeze program for minors who were under the age of 18 on January…
New versions of the Summary of Benefits and Coverage (SBC) template, instructions, uniform glossary, and related documents are required for use on or after April…
The Internal Revenue Service (IRS) has updated Publication 463 (Travel, Entertainment, Gift, and Car Expenses) for use in preparing 2016 tax returns that are filed…
A revised model notice is now available for all employers that provide group health coverage in states with premium assistance through the Children’s Health Insurance…
SIMA was delighted to share information and good times with the members of the Association of Legal Administrators at their annual retreat this past month…